Privacy Policy for Hamilton Well & Water

Effective Date: March 2, 2026

At Hamilton Well & Water, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect and use your data, specifically regarding our text messaging services.

  1. Information We Collect - We collect information you provide directly to us, such as your name and mobile phone number, when you request a service, sign up for notifications, or contact us through Hamiltonwellandwater.com.

  2. How We Use Your Information - We use your mobile number to send you service updates, appointment reminders, and responses to your inquiries.

  3. SMS Opt-In and Data Sharing - We value your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  4. Your Choices (Opt-Out) - You can opt out of receiving SMS messages from us at any time.

    To Unsubscribe: Reply STOP to any text message you receive from us.

    For Help: Reply HELP for more information or contact us directly at [your email/phone number].

    Note: Message and data rates may apply. Message frequency varies based on your interactions with us.

  5. Data Security - We implement reasonable security measures to protect your information from unauthorized access or disclosure.

Terms + Conditions

Last Updated: March 2, 2026

By providing your phone number and opting in to receive text messages from Hamilton Well & Water, you agree to the following terms and conditions:

1. SMS Service Description - Hamilton Well & Water provides mobile updates, appointment reminders, and service alerts related to well repairs, water filtration, and inspections. We may also use SMS to respond to direct inquiries you submit via our website or phone.

2. User Opt-In - By submitting a contact form on Hamiltonwellandwater.com or providing your number during a service call, you give express consent to receive SMS/MMS messages from us. Consent is not a condition of purchase.

3. Message Frequency - The number of messages you receive will vary based on your interaction with us (e.g., a scheduled well inspection might trigger 2-3 messages regarding confirmation and arrival).

4. Opt-Out & Help

  • To Stop: You can cancel the SMS service at any time. Just text STOP to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  • To Get Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us directly at scott@hamiltonwellandwater.com.

5. Cost and Carriers

  • Message and data rates may apply for any messages sent to you from us and to us from you.

  • Hamilton Well & Water and mobile carriers are not liable for delayed or undelivered messages.

6. Privacy - Data obtained through the SMS program will not be shared with third parties for their marketing purposes.